[September 2004]
Anyone who knows Bill Hillsman knows two things. He’s
both a very serious and a very funny guy. And he is a master
at the art of promotion, including self-promotion. Here’s
a man with no compunction about self-praise: “Regarded
as without peer nationally when it comes to achieving results
through unorthodox marketing methods to a jaded public,” says
his staff bio at his North Woods Advertising firm’s website.
But what the heck? Even if he is his own number-one fan, he’s
not wrong.
Hillsman and his North Woods crew’s ads (“Fast-Paced
Paul,” “Jesse Ventura Action Figure”) were
the driving forces—some would say the burning spears—behind
the low-budget election upsets of Senator Paul Wellstone and
Governor Jesse Ventura. He also fashioned the much-respected
Ralph Nader ad campaign in 2000.
Hillsman’s first book, Run the Other Way: Fixing the
Two-Party System, One Campaign at a Time, hooks its audience
early on with plenty of dishing about those famed renegade
campaigns. Hillsman details at length the initial reluctance
of Wellstone and his chief handler, Pat Forciea, to air the
hilarious “Fast-Paced Paul” ad in 1990, on the
grounds that it failed to make Wellstone “look senatorial”—as
if the Garfunkel-haired, spark-plug-sized professor could ever
look the part. The more media-savvy Ventura, on the other hand,
did not hesitate to approve the action-figure motif for his
ad campaign—though it took some fast talking to get Ventura’s
family to agree to his famous last-minute “Jesse the
Mind” spot, in which The Body appeared as an apparently
nude, winking version of Rodin’s The Thinker.
The book drops a couple of other fascinating side notes, too.
It reveals, for instance, that early in the 2000 race, Wellstone
and Jesse Jackson considered running on a single presidential
ticket, but the idea fell apart when they couldn’t decide
who should top the bill. It also pointedly describes sad changes
in Paul Wellstone between the time of his idealistic 1990 Senate
victory and his more orthodox 1996 re-election bid. By then,
Wellstone had waffled on gay rights, voting for the Defense
of Marriage Act. He flip-flopped on motorized vehicles in the
protected Boundary Waters. He flipped on whether he would vote
for a flag-burning constitutional amendment.
Hillsman all but accuses the senator of morphing into a pawn
of the system he had once fought against. The 1996 race was
a reelection bid that Hillsman plainly found dispiriting, especially
as it became clear the senator was falling under the sway of
big campaign donors and election-mill hacks and pollsters—the
open cabal that Hillsman dubs “Election Industry Inc.” In
fact, on this point (and partly in defense of the senator),
it could be noted that in his unsparing and even somewhat unkind
treatment of Wellstone, Hillsman himself might be charged with
a bit too much idealism. Without rejecting Hillsman’s
critique out of hand, it’s worth asking: What mere mortal
wouldn’t be forever altered by six soul-compromising
years on Capitol Hill?
In Wellstone’s case, the influence of Election Industry
Inc. led to a bit of senatorial paranoia, according to Hillsman.
His book describes an episode in which Wellstone pulled the
adman aside, expressing fear that a Republican flack photographed
him in a compromising position as he left the opulent home
of a California donor after a fundraiser. Wellstone was worried
that Republicans might publish the picture, which could make
it appear the senator was hiding his face in his coat, like
some mafia don fleeing a courthouse (he apparently was simply
putting the jacket on when he heard a camera shutter click).
The photo was never produced, and Hillsman suspects the camera
was empty.
***
But paparazzi ambushes have only become more common since 1996,
which says something about the tactical maneuvers of Election
Industry, Inc. The heart of Hillsman’s book is an indictment
of this industry—and the political parties, pollsters,
political consultants, media mavens, special interest groups
and lobbyists that exist to serve it.
In his view, the system exists for two purposes—self-preservation
and money. It’s all about incumbency. Incumbents, subordinated
to the system, don’t create problems the way occasional
mavericks like Ventura and John McCain do. Elected officials
accustomed to the royal treatment, who have it in their power
to fix rules to prohibit the intrusion of outsiders, have little
incentive to change those rules in the interest of the public.
“
Election Industry Inc. is a vast and mendacious enterprise
that has fooled all but the smartest and bravest candidates
into believing that their way is the only way,” Hillsman
writes. “Using the power of money and media, it is debasing
our democracy and aligns itself against the best parts of our
nature. Election Industry Inc. is an enemy of the people, with
colossal advantages and odds that are overwhelmingly in its
favor.” The rhetoric is a little hot, but the sentiment
resonates.
Hillsman complains that campaign staffs rarely employ anyone
who understands modern communications and methods of persuasion.
Campaign managers earn their stripes not by mastering communications,
he writes, but by knowing how to organize an office and run
a volunteer organization. On top of that, the best ad agencies
generally want nothing to do with the blood sport of electoral
politics. That leaves the field wide open to Election Industry
charlatans, who uniformly don’t get it, according to
Hillsman. Most political advertising fails to convey candidates’ core
message, particularly those candidates who are trying not to
go negative. The ads do nothing to grab viewers’ attention
and elicit no response—in short, they fail all the tests
of modern marketing. This is of no consequence to Election
Industry Inc. because their m.o. is simply to carpet-bomb their
advertising, targeting TV viewers with the same ads again and
again until they grow nauseous. Then they broadcast them some
more.
“
Let’s face it: Most political ads are crap,” Hillsman
writes. “If Coke or Pepsi were advertised as badly as
most candidates are, we would never drink cola.” Still,
he acknowledges, it takes more than a few well-placed creative
and effective ads to stage the kind of upsets Wellstone
and Ventura achieved. It takes intelligence, sound strategizing,
expertly targeted marketing, and—if Hillsman is to be
believed—dedication to the notion that the candidate’s
message is real.
There’s one other requirement that Election Industry
Inc. seems unable to grasp, let alone provide. The candidate
must be likeable. As he does repeatedly in his book, Hillsman
ably boils down such complexities to a few cogent lines. “Voters
have to feel comfortable having you the candidate in their
living room, especially in these days of TV-oriented campaigns.
If they’re not—if they can’t trust you and
don’t like you—it doesn’t matter what you
have to say about Social Security or education or foreign policy
or any of the Big Issues. They aren’t listening. You
can have the best ideas in the world. But if voters don’t
like you, they aren’t going to vote for you.”
Hillsman’s analysis does not portend well for frosty
presidential aspirant John Kerry, chosen not so much for his
likeability as his “electability”—a supposed
Kerry characteristic that was vigorously peddled during the
Democratic primaries by practitioners of Election Industry
Inc.
***
Run the Other Way doesn’t just dissect the entrenched
problems of the American electoral system—after all,
as an adman Hillsman is charged not just with identifying challenges,
but also with finding creative ways to surmount them. His proposal
for taking down Election Industry, it turns out, may not be
all that radical. Hillsman advocates a new progressive third-party
movement, optimistically predicting that it is merely a matter
of time before a third-party candidate is elected president.
So not surprisingly, Hillsman directs his greatest disgust
at the two major parties, which he believes actively attempt
to limit the number of voters drawn to the polls.
Despite their perfunctory teeth-gnashing about low voter turnout,
the electionmeisters pretty much want everyone to stay home,
he says—everyone except for their own party faithful,
those whose votes and attitudes they can predict, if not actually
control. That’s why the emergence of figures like Ross
Perot and Ventura, or even nominal major-party mavericks like
McCain and Arnold Schwarzenegger, threw Election Industry Inc.
into convulsions. These candidates carry a message—and
elicit a response—that can’t be easily measured,
polled or controlled. And that, Hillsman insists, is because
they appeal to independent-minded voters: people who think
for themselves, take their time deciding how to cast their
vote, and ignore the sludge that passes for “information.”
“
As far as Election Industry Inc. is concerned, participation
in our democracy is only good as long as it is predictable,” writes
Hillsman. “Political parties don’t want independent-
minded voters going to the polls. They want like-minded voters
going to the polls. They and their pollsters want to know what
issue is most important to you and where you stand on that
issue. Then—and only then—do they care or want
to know if you intended to vote. If you’re with ’em,
golly gee yes, they want you to vote and they’ll spend
plenty of money telling you how right you are to think the
way you think and vote the way you do. They’ll even arrange
a ride to the polls for you.
“
If you’re agin ’em, however, they will do everything
they can to make you stay home, including making it difficult
for you to get into the polls once you get to the polling place.
Sometimes—as we saw in our last presidential election—they
make it difficult for your vote to count even after you’ve
cast it.”
The adman wraps up his book with a series of recommendations
on how to run winning insurgent campaigns. It isn’t the
book’s brightest spot, consisting mainly of a series
of generalities (“Use the Internet effectively”; “Achieve
critical mass in your fundraising”; “Be creative”)
that don’t go very far in describing how to achieve those
objectives. With all the obstacles put in place by the major-party
powers, that is, after all, the central question.
But that’s a fairly small complaint. Overall, this is
a unique, valuable, idiosyncratic analysis of our American
state of political paralysis. Even if the hyperbolic polarization
of the current election cycle suggests that there is little
chance of immediately implementing much of the Hillsman program,
his book nevertheless makes worthy reading for anyone seeking
to understand how the current crisis happened and what might
be done about it.
Kevin Featherly (www.featherly.com) is a Bloomington reporter
and columnist who covers politics and technology.
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